Privacy notice


General Data Protection Regulations      PRIVACY NOTICE


Heather Bailey Optometrists Ltd respects your personal information and undertakes to comply with all applicable data protection legislation currently in force.

The Lawful Bases for Heather Bailey Optometrists Ltd holding and processing your personal information are a) Consent – you have willingly provided information and b) Legitimate Interest – the information is necessary to enable us to provide you with Ophthalmic services

Except as detailed below, Heather Bailey Optometrists Ltd will not disclose your personal information without your permission unless such disclosure is required by law.

You are entitled to request a copy of the personal information which we hold about you. If this is inaccurate, you may ask that we amend it. Any requests in this respect or any other correspondence relating to this notice should be directed to Linda Gilbert or Heather Bailey.

Where processing is based upon consent, you have the right to withdraw consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

We hold and process the following personal information

Your name, contact details and personal identifiers (such as date of birth and NHS number)

General and ocular health history and symptoms, family medical and ocular health history

Details of medicines, spectacles and contact lenses prescribed for you

Details of examinations and other healthcare checks and treatment we provide

Information relevant to your continued care received from carers and other third parties

This information is used to:

Enable us to provide you with eye-care services, facilitate payment from the NHS and to remind you of future appointments

Inform the Optometrist of any potential risk factors and previous treatments

Ensure the correct medicines, spectacles and contact lenses are prescribed

Maintain an accurate record of your ocular health and facilitate continuity of care

Some of this information will be shared with:

Healthcare professionals working within the company and those under their supervision

Healthcare professionals and those working under their supervision at other optical practices (where you have asked us to pass this information on.)

Your GP, Ophthalmologists and other healthcare professionals and suppliers of optical appliances or similar products in connection with your ongoing healthcare treatment

The personal information will be retained for 10 years after our last contact with you.